Privacy Policy

Introduction

BigCat Codeworks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://bigcatcodeworks.com.

By using our website, you consent to the data practices described in this policy.

Information We Collect

Information You Provide

• Newsletter Signups: When you subscribe to our newsletter, we collect your email address to send you updates about our games, development progress, and studio news.
• Contact Forms: If you use our contact forms, we may collect your name, email address, and any message content you provide.

Automatically Collected Information

• Usage Data: We may collect information about how you interact with our website, including pages visited, time spent on pages, and referring websites.
• Device Information: We may collect information about your device, including IP address, browser type, operating system, and device identifiers.

How We Use Your Information

We use the information we collect to:

• Send you newsletter updates and studio communications
• Respond to your inquiries and provide customer support
• Improve our website and user experience
• Analyze website usage and performance
• Comply with legal obligations

Third-Party Services

EmailOctopus

We use EmailOctopus to manage our newsletter subscriptions and email campaigns. When you sign up for our newsletter, your email address is stored and managed by EmailOctopus in accordance with their Privacy Policy.

• Data Collected: Email address, subscription preferences
• Purpose: Newsletter delivery and email marketing
• Data Location: EmailOctopus servers (EU-based)

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics may collect information about your device, location, and browsing behavior.

• Data Collected: Anonymous usage statistics, device information
• Purpose: Website analytics and performance improvement
• Data Location: Google servers (various locations)
• Privacy: We use Google Analytics with IP anonymization enabled

External Links

Our website contains links to external platforms including:

• YouTube: Links to our YouTube channel for video content
• Discord: Links to our Discord community server

These platforms have their own privacy policies and data collection practices. We encourage you to review their policies when visiting these external sites.

Data Security

We implement appropriate security measures to protect your personal information:

• HTTPS Encryption: All data transmitted to and from our website is encrypted using SSL/TLS
• Limited Access: Access to your personal information is restricted to authorized personnel only
• Secure Storage: Data is stored securely using industry-standard security practices
• Regular Updates: We regularly review and update our security measures

Your Rights

You have the following rights regarding your personal information:

Access and Portability

You can request a copy of the personal information we hold about you and ask us to provide it in a portable format.

Correction

You can request that we correct any inaccurate or incomplete personal information we hold about you.

Deletion

You can request that we delete your personal information. Please note that some information may be retained for legal or legitimate business purposes.

Opt-Out

You can unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email we send, or by contacting us directly.

Data Processing Restrictions

You can request that we limit how we process your personal information in certain circumstances.

Cookies and Tracking

Our website may use cookies and similar technologies:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Used by Google Analytics to understand website usage
• Third-Party Cookies: Set by EmailOctopus and other service providers

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect website functionality.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:

• Newsletter Subscriptions: Until you unsubscribe or request deletion
• Contact Form Submissions: For the duration needed to respond to your inquiry
• Analytics Data: Aggregated and anonymized data may be retained indefinitely

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@bigcatcodeworks.com
• Contact Form: Visit our contact page

We will respond to your inquiry within a reasonable timeframe.

Legal Basis for Processing (EU Users)

If you are located in the European Union, our legal basis for processing your personal information includes:

• Consent: For newsletter subscriptions and marketing communications
• Legitimate Interest: For website analytics and improvement
• Contract Performance: For responding to your inquiries

You have the right to withdraw consent at any time and to lodge a complaint with your local data protection authority.